Service during the entire online shopping experience

So you didn’t like the goods, they were the wrong size or were defective? Then you can cancel your order within 30 days following receipt of the goods. The cancellation can be made in text form (e.g. letter, fax or email) or by simply returning the goods, without stating reasons. All that is required in order to adhere to the deadline is that you submit notice of the cancellation in due time. Packaged goods can be returned to us at our expense and risk. Goods that cannot be packaged will be collected from you. If you have already paid for the goods, we will immediately transfer the money to the account specified on your return slip.

SCHRITT 1: WIDERRUF ERKLÄREN

Um Euer Widerrufsrecht auszuüben, müsst Ihr uns mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Euren Entschluss, Eure Bestellung zu widerrufen, informieren.

Please forward your cancellation to:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck

Telephone: +49 (0) 89 143 67 152 277

E-Mail: kundenservice@shop.cg.fashion

To do so, you can use the template revocation form provided, however, this is not essential. In order to adhere to the revocation period it is sufficient that you send the notification regarding the exercising of the right of revocation prior to the expiry of the revocation period.

SCHRITT 2: WARE ZURÜCKSENDEN

Die Ware sendet Ihr bitte an:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck

WIDERRUFSERKLÄRUNG

We hereby withdraw from the contract that I/we concluded regarding the purchase of the following goods:

Serial no.Item nor.Item name Colour Size Price Order date Date received

Your details:

RÜCKSENDEADRESSE FÜR ONLINE SHOP-RETOUREN:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck