Service during the entire online shopping experience

Returns

So you didn’t like the goods, they were the wrong size or were defective? Then you can cancel your order within 30 days following receipt of the goods. The cancellation can be made in text form (e.g. letter, fax or email) or by simply returning the goods, without stating reasons. All that is required in order to adhere to the deadline is that you submit notice of the cancellation in due time. Packaged goods can be returned to us at our expense and risk. Goods that cannot be packaged will be collected from you. If you have already paid for the goods, we will immediately transfer the money to the account specified on your return slip.

STEP 1: DECLARE REVOCATION

In order to exercise your right of revocation, you must inform us by means of a clear statement (e.g. by means of a letter sent by post or email) of your decision to withdraw from this contract.

Please forward your cancellation to:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck

Telephone: +49 (0) 9151 736 123
E-Mail: service@cg.fashion

To do so, you can use the template revocation form provided, however, this is not essential. In order to adhere to the revocation period it is sufficient that you send the notification regarding the exercising of the right of revocation prior to the expiry of the revocation period.

STEP 2: RETURN GOODS

The goods must be sent to:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck

REVOCATION DECLARATION

We hereby withdraw from the contract that I/we concluded regarding the purchase of the following goods:

Serial no.Item nor.Item nameColourSizePriceOrder dateDate received

Your details:

RETURN ADDRESS FOR ONLINE SHOP RETURNS:

CG – CLUB of GENTS Online Shop
c/o Création Gross GmbH & Co KG
Houbirgstr. 7
91217 Hersbruck